I have purchased off lease Dell PowerEdge servers in the past from others and it is always a chore just to get them ready: clean, firmware updates, parts missing not working, etc. With TechSupplyDirect I knew I did not have to worry about any of that. When the unit arrived it was everything that I had expected. I went straight to the OS install and cut may project time in half. Very professional, clean and well worth the premium to ensure an excellent, working product.